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The website palmsdecor.com is operated under the trade name Palms Decor by NOUARI Nejmddine, sole trader (entrepreneur individuel), SIRET 994 007 797 00010, 8 rue Ronsard, 38400 Saint-Martin-d'Hères, France. Email: contact@palmsdecor.com. Phone: +33 7 56 96 31 86.
These terms govern sales concluded on the website palmsdecor.com between the seller and any natural person acting as a consumer. Placing an order implies acceptance of these terms.
The essential characteristics of the product are set out on its product page. Photographs and videos are as accurate as possible.
The stack of banknotes is a printed decorative reproduction. It has no monetary value and is in no way a means of payment.
Prices are shown in euros, or in the currency of the delivery country where this is offered. VAT not applicable, Article 293 B of the French General Tax Code (CGI).
Delivery to metropolitan France is free. For other countries, delivery costs and, where applicable, duties and taxes are shown before the order is confirmed. The applicable price is the one displayed at the time of confirmation.
The order is concluded when payment is confirmed. A confirmation email summarizing the order is sent to the customer. The seller reserves the right to cancel an order in the event of a previous payment dispute or suspected fraud.
Payment is made in full at the time of ordering, by bank card, PayPal, Apple Pay or Google Pay, through secure payment providers. The seller never has access to the customer's bank details.
Delivery terms, countries and times are detailed in the Shipping Policy, which forms an integral part of these terms. Unless a date has been agreed, the seller delivers no later than 30 days after the sale is concluded (Article L216-1 of the French Consumer Code [Code de la consommation]).
The customer has 14 days from receipt of the product to exercise the right of withdrawal, without giving any reason (Article L221-18 of the French Consumer Code). Return costs are borne by the seller. The procedure, the return address and the model form are set out in the Returns and Refund Policy.
The seller is bound by the legal guarantee of conformity (Articles L217-3 et seq. of the French Consumer Code) and by the guarantee against hidden defects (Articles 1641 et seq. of the French Civil Code [Code civil]).
When acting under the legal guarantee of conformity, the consumer may take action within the period that applies in their country, starting from delivery of the goods. The consumer may choose between repair or replacement of the goods, free of charge. During the period provided by law following delivery, the consumer does not have to prove the existence of the lack of conformity.
When acting under the guarantee against hidden defects, the consumer may choose between termination of the sale and a reduction in price, within the statutory time limit running from discovery of the defect (Article 1648 of the French Civil Code).
The complimentary digital guide is sent free of charge by email with the order confirmation.
Vouchers issued by the seller may be used under the conditions stated when they are issued (amount, period of validity, terms of use). They cannot be refunded or exchanged for cash.
For any question or complaint: contact@palmsdecor.com. Response within 2 business days.
The processing of personal data is described in the Privacy Policy.
These terms are governed by French law, without prejudice to the more protective mandatory provisions of the law of the consumer's country of habitual residence. In the event of a dispute, an amicable solution will be sought before any legal action.
